Terms of Service

Returns/Refunds, Terms of Service

What is your return policy?

If for whatever reason you are not satisfied with your purchase, you will have 30 days from the purchase date for a free return if the item is unworn/undamaged: the item must be clean, free of tears, alterations, stains, and washes.*

If you are purchasing a made-to-order item, you will have 30 days from the receipt date instead of the purchase date.

Do you accept international returns?

At this time, because of high shipping costs for international orders, we do not provide free returns for customers outside the U.S. We will send an invoice to your email and once we receive funds for the shipping costs, we will either send an exchanged size/color of your choosing, or refund the order.

How are refunds processed?

When we receive your return shipment, we will process your refund and the amount of the order will post to your account in 3-5 business days.
For all return inquiries, please send an email to info@nikijon.com.

Can I cancel my order or add to it?

If you would like to cancel your order, please reach out through the provided email or chat service and we can either cancel part or all of your order. To add to your order, please submit another order and we will ship the items together.